Shipping:
- All items will be shipped directly from the manufacturer via UPS or Fed
Ex ground.
- We cannot ship to P.O. Boxes unless the item is small enough to send via
the U.S. Postal Service. Contact us if clarification on an item is needed.
- We sell and ship only to the lower 48 states of the U.S.
- Your order will usually ship within 7-10 business days (except during
peak holidays and year end inventory shut down).
- If for any reason your shipment is delayed, you will be notified and given
the option to cancel.
- Express service is available upon request on all items except Sunjel.
- For a quote on expedited service, email us at info@abcportablefireplaces.
com. Please provide the items you're interested in purchasing, your ship
to address/zip and whether you'd like a quote for 2 or 3 day service.
- NOTE: Shipping schedule may differ around Holidays. Please check our home page
for specific changes.
Returns:
- For details on our Return Policy, please refer to our "Policies" page.
Damaged Items:
- For direction in how to handle damaged goods, please refer to the Return
Policy - 'Damaged Goods' section within our "Policies" page.
Sales Tax:
- There is no sales tax applied to orders unless you live in the state of
Kansas.
Methods of Payment:
- We accept Visa, MasterCard & American Express
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